Statistical Process Control (SPC)


SPC is a fundamental technique in all modern quality systems and is applicable to all processes, - Administrative, Manufacturing, Management and Service. This 3-day course uses a step-by-step, practical approach to examine the fundamentals of statistical process control. Participants will learn how to utilize the seven tools of SPC to implement their own SPC program. Starting from no process to Capable and Controlled processes, each technique and tool will have step by step instructions, and the class facilitator will provide examples of effective application.

Program Contents:

  • History and Background
  • Why is SPC important?
  • WIIFM (What is in it for me?)
  • Fundamental Techniques
    • Process Flow
    • Cause & Effect
    • Data Collection
    • Pareto Analysis
    • Root Cause Analysis
    • Measurement Analysis
  • Causes of Variation
    • Special
    • Common
  • Types of Data
    • Variable
    • Attribute
  • Foundations of Statistical Analysis
    • Histograms
    • Distribution Curves
    • Central Limit Theorem
    • Control Limits
    • Sigma
    • Process Capability
    • Machine Capability
    • Graphs
      • Scatter plots
      • Run charts
    • Control Charts
      • Attribute
      • Variable
      • Interpretation of Charts

Program Benefits:

  • A clear understanding of SPC principles.
  • Learn where, when and how to apply statistical tools to improve process performance and productivity.
  • Become an SPC resource for your company.

Who Should Attend:

  • Individuals who want to learn proven statistical techniques to make business better, faster, and more profitable.
  • Statistical Process Control Workshop will be taught by practitioners, not statisticians. Prior statistical experience is not required to benefit from this seminar. Mathematics will be minimal since calculators will do the work.

Program Duration:

Three-day program, 9:00 a.m. to 5:00 p.m.

Phone: 770-395-0124 or 800-355-3876 • Fax: 770-395-0737
Email: •