Introduction:

Become the best through benchmarking. Benchmarking is a tool whereby a company can improve its own performance in any area by doing side-by-side comparisons with exceptional companies. Successful companies are practicing benchmarking to achieve their objectives, priorities and mission.

This workshop explores the power of benchmarking, teaches you the fundamental strategies, and how to maximize the value of benchmarking for your organization.

Program Contents:

The practice of benchmarking is divided into five phases beginning with planning the process and ending with systematic continuous improvement strategies. Each phase will provide practical how-to knowledge on how to make your benchmarking efforts world-class. Specific agenda items include:

• Why benchmark?
• What and whom to benchmark.
• How to obtain management support.
• Developing measurements.
• Date collection methods and analysis.
• Taking action.
• Measuring impact.
• Keys to benchmarking success.

Workshops are structured to demonstrate the use of these concepts in the workplace.

Program Benefits:

• This class will give first time benchmarkers the knowledge and skills to bring the benchmarking process to your company.
• Experienced benchmarkers will learn to accomplish more in less time.

Who Should Attend:

• Management representatives, quality managers, QA engineers.
• Team leaders/staff managers working with quality initiatives.

Program Duration and Cost:

One-day program, 9:00 a.m. to 5:00 p.m.