Introduction:

The new family of standards brings significant changes to a company's Quality Management System and will require a process approach with increased focus on continual improvement and customer satisfaction. Quality personnel will no longer follow the elements and structure of ISO 9000:1994 and will have to become familiar with key changes in terminology, philosophy and expanded areas of responsibility. These changes will also have significant impact on existing documentation, the internal auditing program and third party assessments. By planning for these changes, an organization can ensure a smooth transition and position itself to gain maximum and immediate benefit from their system upgrade.

This program will start you on the path to effectively transition from ISO 9000:1994 to ISO 9001:2000 in your company.

Program Contents:

• What the new Standard is and how it affects the registration process.

• Review of the ISO 9001:2000 Standard.

• What the new system process model is and how to use it effectively.

• How to define, track and achieve your company's business objectives.

• Development of a strategic approach to the transition process.

• How to comply with the detailed requirements of the 5 clauses of ISO 9001:2000.

• How to manage the system for continual improvement.

Program Benefits:

• The necessary knowledge and skills to effectively implement ISO 9000 within your organization.

• All participants will receive copies of the ISO 9001:2000 and ISO 9004:2000 standards.

Who Should Attend:

• Executives, project managers, team leaders or other key personnel responsible for planning and upgrading their ISO 9000:1994 system to ISO 9000:2000.

Program Duration and Cost:

Three-day program