.  APQP/Control Plan

   .  FMEA

  .  PPAP

  .  MSA

   .  SPC

. Teaming for Continuous

. Quality Function Deployment

. Cos
t of Quality

. Mistake Proofing

. TOPS/Disciplined Problem Solving

. Root Cause Analysis

. Implementing 5S

. Geometric Dimensioning &

. Introduction to Balanced

. Basic Blueprint Reading

. Benchmarking for Quality

. Calibration of Measuring Devices:
Designing a Calibration System

. Cycle Time Reduction

. Design of Experiments (DOE)

. ISO 9000 for Call Centers

. Lean Thinking:
An Exploration of Lean Concepts

. Measuring Customer Satisfaction

. Roadmap for Six Sigma

. Statistical Process Control (SPC)

. Supplier Chain Management

. Theory of Constraints

Basic Statistical Process Control


Process stability begins when people realize some variation is natural in every process. Understanding that producing the highest quality at the lowest cost comes from constantly striving to reduce the amount of variation.  This program covers the basic concepts and tasks of collecting data, calculating values and constructing control charts. And it goes a step further, by explaining how to use SPC data to uncover problems, then apply basic techniques to analyze those problems, giving you useful solutions.

Program Contents:

          SPC and Stability

    • SPC's Advantages vs. quality control by inspection 
    • The importance of a stable process in manufacturing.


    • What variation is and why it’s a problem in manufacturing. 
    • Using a histogram to measure the variation in a process. 
    • Types of patterns of variation, what they tell you and what to do about them.
    • Measures of variation and how to use them.

Introduction to Control Charts

    • What control charts are and why they are used. 
    • Common elements of all control charts.
    • Variation and attribute control charts.  Which do you use and when.
    • How to use control charts

Process Capability

    • What process capability means and why its important. 
    • Measuring process capability:  the capability ratio, process capability index and Cpk.

Using SPC to uncover and analyze problems

Who Should Attend:

  • Operators, engineers, supervisors, and managers who will be using control charts in their jobs .

Program Duration and Cost:

One-day program, $395.

Phone: 770-395-0124 or 800-355-3876 • Fax: 770-395-0737
Email: mail@euroquest.net • www.euroquest.net