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EuroQuest Mission and Quality Policy
EuroQuest's mission is to provide value to its clients through improved quality management and improved business processes.
This mission serves as a framework for our quality policy as stated below:
- Client Value: Each day spent with clients must count toward achieving results that improve their effectiveness and efficiencies.
- Client Focus: EuroQuest exists to serve its clients. Each has unique needs that we must identify in order to find the right solution.
- Client Expectations: Understanding client needs will allow us to meet and exceed their expectations.
- Team Approach: We need to support each other and remember that we are all responsible for fulfilling customer requirements with minimum cost and without unnecessary delay.
- Continual Improvement: We are committed to continuous improvement of our service delivery processes.
- Our prospects are our future customers: We must promptly respond to inquiries and ensure that all requests are answered to the best of our ability.
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